How to remove unused licenses when on a fixed annual plan

Problem

You want to remove unused licenses from your Google Workspace subscription annual contract.

Environment

  • Billing
  • Subscription Management

Solution

You can't remove licenses and lower your monthly payments until it's time to renew your annual/fixed-term contract. So please contact support, so we can review your request. 

Cause

When you purchase an Annual/Fixed-Term Plan, you commit to the number of licenses you need at that time. You can then add and remove user accounts as you wish, as long as you don't exceed your number of purchased licenses. If you need more accounts than that, you can purchase more licenses. However, you can't remove licenses and lower your monthly payments until it's time to renew your annual/fixed-term contract.

You can't transfer licenses between Google service accounts, for example, from one Google Workspace account to another.