You might have unwanted software or malware installed on your computer if you experience:
- Pop-up ads and new tabs that won't go away
- Your Chrome homepage or search engine keeps changing without your permission
- Unwanted Chrome extensions or toolbars keep coming back
- Your browsing is hijacked, and redirects to unfamiliar pages or ads
- Alerts about a virus or an infected device
Tips:
- Use Safe Browsing in Chrome
- Avoid malware in the future
- Learn how to block or allow pop-ups in Chrome
Change your default ads permissions
To prevent intrusive or misleading ads, change your site settings.
- On your computer, open Chrome.
- At the top right, click More
Settings
Privacy and security.
- Click Site settings
Additional content settings
Intrusive ads.
- Select the option you want as your default setting.
Remove unwanted programs on your Mac
Before you reset your browser settings on your Mac, check your computer for unwanted programs.
Reset your browser settings
- On your computer, open Chrome.
- At the top right, select More
Settings.
- Select Reset settings
Restore settings to their original defaults
Reset settings.
If you reset your browser settings, you have to turn some extensions on. To turn extensions on, at the top right, select More
Extensions
Manage extensions. Only turn on extensions you trust.
If the steps above don't work, go to the Chrome Help Forum.
Tip: If you’re a website owner, learn how to resolve malware or unwanted software issues related to your downloads.