How to restore an individual user suspended account


One of you users is unable to access their account, they receive a message that their account is suspended and to contact their administrator 


  • Gmail
  • Google Workspace account


  1. In the Admin console.
  2. Go to Menu > Directory > Users.
  3. Above the Users list, click Add a filter and choose User status.
  4. Check the Suspended box and click Apply.
  5. In the Users list, hover over the suspended user and click More options > Reactivate.
  6. To confirm, click Reactivate.


Users account suspended due to outgoing spam.