How to restore or activate an user

Problem

How can you restore or activate user?

Environment

  • Admin console

Solution

  1. Sign in to the Admin console.
  2. Go to Users.
  3. Click the name (not the box next to it) of the suspended user.
  4. Click Reactivate. A pop up window comes up.
  5. Click Reactivate.
Note: You need the appropriate User management privilege or a super admin role.

Cause

An admin suspended the user manually.