How to setup default routing from the Admin console


How can you setup default routing to forward emails using the Admin console?


  • Admin console


  1. Go to the Admin console.
  2. Click Apps > Google Workspace > Gmail > Default routing.
  3. Click Configure.
  4. Under order number 1, enter the email address you want to use to forward emails.
  5. Click Add more recipients > Add to enter the email address of the user that will receive the forwarded messages.
  6. Make sure to select Perform this action on non-recognized and recognized addresses in order number 3.
  7. Save the changes.