How to switch a Workspace Legacy account back to a free subscription

Problem

Previous Workspace Legacy accounts were moved to paid subscription, how can you go back to free subscription?

Environment

  • Admin console
  • Personal Use only

Solution

  1. You can use the following form here to confirm that it is for personal use only.

Cause

The Workspace Legacy subscription was discontinued; however, it has been considered to keep as a free subscription for accounts that were created for personal use.