How to transfer a domain to another domain host

Problem

How can you transfer your domain to another host?

Environment

  • Admin console
  • Google Domain Registration (GDR)

Solution

If you purchased your domain during sign-up, your domain is hosted by a Google Workspace partner host. To transfer your domain from your Google Workspace partner host:
  1. Unlock your domain and get your domain's transfer authorization code.
    • From your Admin console go to account > domains > manage domains
    • Click View Details 
      • A window opens and shows your partner host and domain registration information.
    • Click Advanced DNS Settings to view your domain username and password and sign in to the DNS console where you can unlock your domain and copy your transfer authorization code.
  2. Authorize the transfer of your domain
    • Consult your new domain host for specific instructions.
  3. Connect Google Workspace with your new domain host
    • After you complete the transfer of your domain, you need to update your new domain host records to work with Google Workspace:
  4. Update your MX records. See MX records.
  5. If you created any custom URLs or mapped a Google Site to your domain, you must update your CNAME records with your new domain host.
  6. When your domain transfer is complete, cancel your domain registration subscription.

Cause

GDR status is suspended that is why they cannot access domain hosts.
You use to have a Gsuite legacy edition.