Problem
You are unable to use the transfer of ownership option as this a process exclusive for users under the same domain.
Environment
- Google Drive
Solution
You must download the desired files from the Gmail account and then upload these files using your Google Workspace account credentials.
Workaround
Workaround
- Confirm that the Google Workspace account user has access to create shared drives.
- Create a shared drive
- Grant access to the gmail.com account as manager, then transfer files from the Gmail account to the shared drive.
- Transfer the files from the shared drive to the Google Workspace account.
Cause
Transfer of ownership is a process exclusive for users under the same domain.