How to turn off 2 step verification for specific users

Problem

How can you turn off the 2 step verification for specific users and sign in to their accounts without the verification code? 

Environment

  • Admin Console

Solution

You can turn off the 2 step verification for some users through the Admin Console by following the steps described below.

Create a new organizational unit
  1. Sign in to the Admin Console.
  2. Go to Directory > Organizational Units.
  3. Click Create a new organizational unit.
  4. Enter the name of the organizational unit.
  5. Click Continue and create.
Move the specific users to the newly created organizational unit
  1. Sign in to the Admin Console.
  2. Go to Directory > Users.
  3. Select the box beside the users you want to move.
  4. Click More options > Change organizational unit.
  5. Select the newly created organizational unit and click Move.
Turn off the 2 step verification on the new organizational unit
  1. Sign in to the Admin Console.
  2. Go to Security > Authentication > 2 step verification.
  3. Select the new organizational unit.
  4. Uncheck the box beside Allow users to have access to the 2 step verification.
  5. Click Save.
Disable the Login Challenge
  1. Sign in to the Admin Console.
  2. Go to Directory > Users.
  3. Click the new organizational unit.
  4. Click the name of the user ( do not check the box please ).
  5. In the middle, click the Security box below User Information.
  6. Scroll down and click Login Challenge.
  7. Turn off for 10 Minutes > Done.