How to update user's email address

Problem

You are unable to find the option to update the user's email address. 

Environment

  • Admin console
  • User and Organizational Level Management

Solution

You must log in to your Admin console to update the user's email address.
  1. From the Admin console home page, go to Directory > Users.
  2. In the User's list, please look for the specific user, hover over the user and click Update User.
  3. Update the user's email address and save the changes.