How to update your MX records to work with Gmail

Problem

You need to update your domain's MX records to work with Gmail since you are not receiving emails at all.

Environment

  • Gmail

Solution

You must add and manage MX records using the administrative tools at your domain host, not your Google Admin console.
 
  1. Find your domain host for specific instructions.
  2. In your domain host system, add a new MX record.
  3. From the Type list, select MX.
  4. In the Host field, enter @.  (If @ causes an error leave this field blank). 
  5. In the Points to field, enter aspmx.l.google.com. (Don’t include a period at the end of the record).
  6. In the Priority field, enter 1.
  7. In the TTL field, leave the default value.
  8. Click Save.
  9. Repeat steps 1–7, entering the remaining MX server address values from the table below and setting the Priority values.
    Value                            Priority
    
    ASPMX.L.GOOGLE.COM                  1
    
    ALT1.ASPMX.L.GOOGLE.COM             5
    
    ALT2.ASPMX.L.GOOGLE.COM             5
    
    ALT3.ASPMX.L.GOOGLE.COM             10
    
    ALT4.ASPMX.L.GOOGLE.COM             10

Cause

Switched domain host and NS records are pointing to a different DNS.