Problem
You are trying to use the Data Export tool in the Admin console but getting the message:
Data export is not available through the Admin Console for your organization. Please contact Support to request a data export.
Environment
- Google Workspace
- Admin console
- Data migration, import, and export
Solution
As an admin, you have to make sure your Google Workspace account meets the following criteria:
The process of starting an export for accounts with over 1000 users requires specialized assistance, so please contact Google Workspace Support after ensuring that you meet all the criteria mentioned above.
You can check out this relevant support article for more details: Export all your organization's data
- At least 30 days old
- The last successful export was more than 30 days ago. (If an export failed, you can start one immediately)
- Have no other export in progress. (Only one export can run at a time)
The process of starting an export for accounts with over 1000 users requires specialized assistance, so please contact Google Workspace Support after ensuring that you meet all the criteria mentioned above.
You can check out this relevant support article for more details: Export all your organization's data