Problem
Google Credential Provider for Windows sign in screen is auto-completing the domain information with the incorrect domain, and users are not able to sign in with the proper domain.
Environment
- Google Credential Provider for Windows
- Windows Management
- Setup process
Solution
- Uninstall Google Credential Provider for Windows from Programs on Windows.
- Remove the following Windows registry keys:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Enrollment Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Google\GCPW Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Google\Update\ClientState\{430FD4D0-B729-4F61-AA34-91526481799D}\CloudManagementEnrollmentToken Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Google\Update\ClientState\{32987697-A14E-4B89-84D6-630D5431E831} Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Google\Enrollment
- Remove the following folders:
C:\Program Files (x86)\Google\Policies\Z29vZ2xlL21hY2hpbmUtbGV2ZWwtb21haGE=
- Restart the machine (and re-install Google Credential Provider for Windows if needed).
Cause
Usually this happens when you install it using the installer from a different Admin console or if Google Credential Provider for Windows was set up with a different domain in the same device.