Increase storage on Shared Drives for Education accounts

Problem

Shared Drive has a limit of 100 GB on an Education account, and the Shared Drive has more than 100 GB of data. 

Environment

  • Education accounts

Solution

  1. Log in to the Admin console.
  2. On the left side menu, click on Storage.
  3. Under the section Storage settings, click on Manage.
  4. Click on the option Shared drive storage limit.
  5. Change the storage limit from 100 GB to a higher number. 
  6. Click on Save.
    • Changes will be reflected on the Shared Drive within a few minutes. 

Cause

An update for Education accounts that rolled out on January 24th, 2023.