Problem
Shared Drive has a limit of 100 GB on an Education account, and the Shared Drive has more than 100 GB of data.
Environment
- Education accounts
Solution
- Log in to the Admin console.
- On the left side menu, click on Storage.
- Under the section Storage settings, click on Manage.
- Click on the option Shared drive storage limit.
- Change the storage limit from 100 GB to a higher number.
- Click on Save.
- Changes will be reflected on the Shared Drive within a few minutes.
Cause
An update for Education accounts that rolled out on January 24th, 2023.