Emails bounce when an external user send emails to a group
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Problem
An external user sends emails to a group, but they get bounced with an error
:
The account sender@domain.com is disabled.
Environment
- Gmail
- No changes reported recently to the group
- Sender with a disabled account
Solution
Cause
- Sender uses another email provider, and created a Google account.
- Google account was disabled.
- Expected behavior, when account is disabled, the emails sent to a group will be bounced.
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Last updated 2023-10-02 UTC.
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