Jamboard showing message "Can't show the Jamboard's calendar"

Problem

Jamboard device not showing Google Calendar invites.

Environment

  • Jamboard device

Solution

  1. From the Admin console navigate to Devices > Jamboard.
  2. Select the affected Jamboard and scroll down to the bottom where it says Device Settings.
  3. There is a checkbox that says Pair to a room calendar, remove the checkbox and also remove the calendar and save the changes.
  4. Re-add the resource calendar and reboot the device.

Cause

Pairing failures after updating Jamboard device.