Last sign in information does not match

Problem

The Last sign in information displayed within the user profile in the Admin console does not match with the time in which the user accessed the account the last time, and you would like to want to verify why this is happening.

Environment

  • Admin console
  • User profile

Solution

  1. Open the Admin console.
  2. In the top right, click your photo.
  3. Click Sign out.
  4. Sign back in to your through Google account.
Note: The Last sign in information should be updated to reflect the last sign in, after signing out.

Cause

The Last sign in information reflects the very last time the user has signed in to the account by entering the password. It is expected that this is not updated if the user is still within the same sign in session.