Looped back to account selection when accessing Admin Console

Problem

You are unable to access the Admin Console as it keeps going back to the Choose an account page where the following message shows: Sign in with an administrator account page.

Environment

  • Google workspace
  • Admin console

Solution

You must choose a correct account name, it must be a Superadmin in order to access the Admin Console.

 

Cause

This behavior is happening when the username being entered to the Admin console is not a Superadmin account.