Members were removed from a group

Problem

When a customer complains about a user being removed from a group.

Environment

  • Groups in Admin console

Solution

  1. Access the Admin console with the super admin account.
  2. Click on Reports or Reporting.
  3. Click on Audit and investigation and use either the Admin log events or Groups log events groups depending on where the users made the changes.
  4. Use the Add filter to filter the search and narrow it down to locate the member that was removed or added.

Cause

The administrator is not aware of the log events reports where they can see what happened with the Groups.