How to migrate to Android Device Policy

Google Apps Device Policy not allowing devices to be used with Google Workspace.

• Android

The transition process depends on how the device is set up:

Transition for personal devices with a work profile

On the device, the user removes their work profile and then adds their work account again. They're prompted to set up Android Device Policy.

Note: If the device doesn't support Android Device Policy, the user is prompted to set up Google Apps Device Policy app instead.

Transition for personal devices without a work profile

On the device, the user takes the following steps:

1. Open the Google Apps Device Policy app.
2. Tap Unregister. The work account is removed from the device.
3. Open the Settings app and tap Accounts.
4. Add the work account again and set up Android Device Policy. During enrollment, the user must set up a work profile because it's required for Android Device Policy.

   Note: If the device doesn't support Android Device Policy, the user is prompted to set up Google Apps Device Policy app instead.

Transition for company-owned devices or personal devices the users set as work-only

To trigger the switch, an admin must reset the device or, if allowed, the user. The user can then add the work account again and set up Android Device Policy. Note: If the device doesn't support Android Device Policy, the user is prompted to set up Google Apps Device Policy app instead.

1. Sign in to the Admin console.
2. Go to Menu > Devices > Overview.
3. Click Mobile devices.
4. Point to the device and click More > Wipe Device.