Repetitive 2-Step verification issue on Chromebooks

Problem

You are prompted to perform their 2-step verification each time they sign in to their device.

Environment

  • Chrome OS

Solution

  1. Log in to the Admin console.
  2. Go to Devices > Chrome Settings Device.
  3. Scroll down to the tab Sign-in settings and look for the policy Sign-in screen.
  4. Configure it as Always show user names and photos.

Cause

Sign-in screen policy is configured as Never show user names and photos.