Problem
You are having issues with users added recently to the Admin console, after getting suspended due to unverified sign in.
Environment
- Admin console UI
- CSV file
- Upload Users
Solution
- Activate the affected user by signing in to user's account.
- Proceed by entering a verification code sent to their mobile phone.
- You will see the user's account has been restored.
Cause
This happens because the user's account was added along with many other accounts within a short period, such as when you add multiple users at once using a CSV file or manually add many accounts quickly.