Problem
You already have a Google Workspace account but you need to switch to Google Workspace for Education Fundamentals free edition.
Environment
- Admin console
- Google Workspace for Education Fundamentals
Solution
- Log in to your Super Admin account.
- Submit the Google Workspace for Education upgrade request form.
Note: Keep in mind that approval requests are typically resolved within 14 business days.
Cause
Since a Google Workspace account already exists on a paid edition, it is not possible to start a new sign up to Google Workspace for Education as it will just show a message saying that the account is already in use. It is a matter of requesting an upgrade instead of signing up.