If you have an issue with your camera in a meeting, here’s how you can fix it:
- Update your browser
- Allow Google Meet to access your camera
- Allow Google Chrome to access your camera again
- Allow camera access on a different browser other than Chrome
- Allow your system or device to access your camera
- Learn why you have a black screen or crossed out camera icon
Run these checks before your meeting
- Make sure that your computer’s camera is connected, is turned on, and faces towards you.
- Choose the right camera, not a screen or other devices. Learn how to connect your video and audio.
- Check if your camera works in other apps, like FaceTime on macOS or the Camera app on Windows 10.
- Then, make sure no other apps uses your camera and close any that do, then reload Google Meet.
- A slow internet connection can cause video quality problems. Learn to improve your Wi-Fi or network performance.
Update your browser
To get the latest software fixes, update your browser.
- Learn how to update Google Chrome.
- Learn how to update Safari.
- Learn how to update Firefox.
- Learn how to update Microsoft Edge.
Enable camera access for Google Meet
To use your camera in Google Meet, you need to give permission the first time you join a video meeting. Before you join the meeting, enable your camera.
To allow Meet to use your camera:
- On your computer, open meet.google.com.
- Join a video meeting.
- While in a meeting, click on the camera icon in the address bar.
- Click Always allow
Done.
Enable camera access in Google Chrome
You can enable all websites to use your camera, or only a specific website.
Important: The “Camera failed” error often means your browser can’t access the camera.
On computers with Chrome, allow your browser to use your camera:
- On your computer, in the address bar, type
chrome://settings/content/camera
. - Choose Sites can ask to use your camera.
- Turn off Ask before accessing.
- If present, under "Allowed to use your camera," next to “https://meet.google.com:443,” click Delete.
- Refresh the Google Meet page.
- When prompted, enable camera access.
Enable camera access on browsers other than Chrome
Enable camera access on your computer or device
Important: Make sure that your camera is turned on and your computer and browser can use the camera.