Unable to access Gmail on newly created users


You are unable to access the Gmail service with a user who was created under 24 hours. Error displayed:
You don't have access to this service, please contact your Google administrator.


  • Admin console
  • User and Organizational Level Management


  1. It takes up to 24 hours for Google services to be available for new users. If you attempt to use a service that's not yet available, a message will let you know that you don't have access to it.

Review our Help Center article to get more information.


Changing settings or performing tasks, such as managing mobile devices and users, will take effect in a few minutes for most customers. Some changes can take up to 24 hours to take effect. Sometimes, you'll see a warning message if there's an expected delay.