Unable to access Managed Play Store account

Problem

Unable to access the Managed Play Store on 3rd party EMM/MDM provider with Google Workspace account. 

Environment

  • 3rd party EMM/MDM
  • Managed Play Store
  • Google Workspace

Solution

  1. Set up the Managed Play Store for your users.You cannot use your Google Workspace account for the Play Store. You need to use a personal or consumer Google account (@gmail.com).

For more information, you can check this article: Access to Managed Google Play.

Cause

As long as you are using a 3rd partry EMM/MDM to manage your Android device, you cannot use your Google Workspace account to manage Play Store on your EMM provider.