Unable to access the Find my device portal

Problem

When you try to locate a device on Find my device https://www.google.com/android/find you get a different site instead.

Environment

-Account with advanced mobile management. 
-All browsers/OS affected. 

Solution

  1. Go to the Admin console and from the menu on the left select Devices > Mobile and endpoints > Settings > Android Settings.
  2. Click on General.
  3. Click on User device wipe and make sure it is set to allow it. 

Note: This change only takes effect if advanced management is ON.

Cause

This happens because of the User device wipe policy.