Unable to cancel account due to active project


Unable to cancel or delete Workspace account due to active projects in Google Cloud Platform.


  • Admin Console 
  • Google Cloud Platform


  1. Click the hyperlink on the delete account area as that will reroute you to Google Cloud Platform.
  2. Check all active projects if all clear for deletion.
  3. Assign the Admin/Customer an IAM Roles of Project Deleter, Project Manager, and Principal Owner.
  4. Delete the project and you should be getting a message Project Pending Deletion.


There is an ongoing or active project in Google Cloud Platform that needs to be shutdown or deleted before the Account cancellation/deletion.