Problem
Unable to cancel or delete Workspace account due to active projects in Google Cloud Platform.
Environment
- Admin Console
- Google Cloud Platform
Solution
- Click the hyperlink on the delete account area as that will reroute you to Google Cloud Platform.
- Check all active projects if all clear for deletion.
- Assign the Admin/Customer an IAM Roles of Project Deleter, Project Manager, and Principal Owner.
- Delete the project and you should be getting a message Project Pending Deletion.
Cause
There is an ongoing or active project in Google Cloud Platform that needs to be shutdown or deleted before the Account cancellation/deletion.