Unable to change account profile picture
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Problem
You are unable to change your account profile picture in the Admin console settings.
Environment
- Admin console
- User and Organization Level Management
Solution
- Log in to the Admin console.
- Click on Menu > Directory > Directory settings.
- Click on Profile Editing > Allow users to edit > Save.
- Go to the Google Account page.
- Log in and change the profile picture.
Cause
Settings in the Admin console are not configured correctly and are preventing the user to change the account profile picture.
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Last updated 2024-06-25 UTC.
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