Unable to change account profile picture


You are ynable to change your account profile picture in the Admin console settings.


  • Admin console
  • User and Organization Level Management


  1. Go to your Admin console.
  2. Click on Menu > Directory > Directory settings.
  3. Click on Profile Editing > Allow users to edit > Save.
  4. Go to the Google Account page.
  5. Log in and change the profile picture.


Settings in the Admin console are not configured correctly and are preventing the user to change the account profile picture.