Unable to enroll Chromebooks


When trying to enroll a new Chromebook you get a message sayinf that your account was used multiple times when enrolling the Chrome devices.


  • ChromeOS
  • Chromebooks


You can apply one of the following options:

Disable the login challenge of the affected account for 10 minutes in the Admin console by following these steps:
  1. In the Admin console, go to Menu > Directory > Users.
  2. Click the row for the user account to display the user information page.
  3. Click Security.
  4. Click Login challenge.
  5. Click Turn Off For 10 Minutes.
You can use a different account.

Note: Please keep in mind that this issue can happen to any account.

For reference, you can check this link : https://support.google.com/a/answer/12077697


This is a Google security feature to prevent unauthorized access of the account. This should be automatically lifted after 24 hours.