Problem
After Google Credential Provider for Windows installation you cannot find the option to add a work account.
Environment
- Windows 10 with GCPW
Solution
- Uninstall GCPW using the command line.
- Open a command prompt with full administrator permissions.
- Change the directory using the command:
cd C:\Program Files\Google\Credential Provider
- View the directory, then locate the subdirectory named after the version number. It will look similar to this: 74.0.3432.34.
- Change the directory using the version number. Example:
cd “C:\Program Files\Google\Credential Provider\74.0.3432.34”
- At the prompt, specify:
gcp_setup.exe /uninstall
- Uninstall GCPW using Add/Remove Programs.
- In the Windows Start menu, click Settings.
- Click Apps.
- Click Google Credential Provider for Windows.
- Click Uninstall.
- Remove the following Windows registry keys and folders:
- Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Enrollment - Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Google\GCPW - Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Google\Update\ClientState\{430FD4D0-B729-4F61-AA34-91526481799D}\CloudManagementEnrollmentToken - Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Google\Update\ClientState\{32987697-A14E-4B89-84D6-630D5431E831} - Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Google\Enrollment
C:\Program Files (x86)\Google\Policies\Z29vZ2xlL21hY2hpbmUtbGV2ZWwtb21haGE=
- To finalize restart the machine and re-install GCPW.