Unable to open a file using Google Drive for Desktop


You have issues opening a file using Google Drive for Desktop, but when opened on the web, the file is showing a Shortcut-by-Id added to the path.


  • Drive for Desktop


Reorganize the file/folder structure. Delete the shortcuts that have been created by following the steps described below:

  1. Go to Google Drive.
  2. Locate the file.
  3. Right-click and select Show file location.
  4. Once you have confirmed that you have the original file under the Shared with me section, delete the shortcut.
  5. Right click and select Add shortcut to Drive.

Since Google Drive for Desktop does not sync the files under the Shared with me section, this process will add a shortcut of these files to the My Drive section and the application will sync the shortcuts. However, the original file will only remain under the Shared with me section


As announced in Expanding shortcuts in Google Drive a few months ago, this behavior was intended in order to remove multi-parented files that existed in more than one place as consequence of using the previous available option Shift +Z to move files that are originally under the Shared with me section.