Unable to reactivate user

Problem

Unable to reactivate a suspended user 

Environment

User is unable to be reactivated from the Admin console 

Solution

  1. Access an Incognito window.
  2. Sign in to the Admin Console and go to Users.
  3. Click on the name of the user you need to reactivate.
  4. Click on Reactivate.
  5. Refresh your browser.

Cause

Changes may be visible after refreshing the browser.