Unable to remove a secondary domain


Unable to remove a secondary domain.


  • Admin console


  1. Open the Admin console.
  2. Go to Users.
  3. Click the name (not the box next to it) of a user.
  4. Go to User information and confirm that the user has no email aliases.
  5. Repeat steps 3 and 4 until the user who has the email address related with the domain that needs to be removed is found.
  6. Remove the email alias.
Note: Requires super admin role.


An email address under the domain that needed to be removed remained active.