Unable to remove Application or Extension

Problem

The option to delete the application, the trash icon, is grayed out in the option from Admin Console located in Devices > Chrome > Apps & Extensions > Users & Browsers.

Environment

  • Admin console

Solution

  1. Select the parent Organizational Unit (OU).
OR 
  1. Change the installation policy to block in the child OU.

Cause

When the trash icon is unavailable means that the Organizational Unit selected is a child OU.