Unable to restore a user account deleted more than 20 days ago

Problem

When trying to restore a user who was deleted over 20 days ago, you are unable to locate it at the Recently deleted filter in the Admin console.

Environment

  • Admin console 

Solution

You can’t restore a user if...

  • It’s been longer than 20 days since you deleted the user account.
  • You don’t have an available user license for the service or edition that was previously assigned to the user.
  • Your domain is no longer available or has been moved to another Google Workspace account.

Cause

You can restore a user account (including administrator accounts) up to 20 days after deleting it. After 20 days, the data is gone and you cannot restore it.