Unable to restore a user due to existing user aliases

Problem

You are unable to restore a user due to an existing alias in the Admin console.

Environment

Admin console
User and Organizational Level Management

Solution

Go to the Admin console.
Search for the aliases described in the error by using the Search field.
Select the account's name that contains the alias.
Click on User Information.
Scroll to the section Email Aliases.
Click on Delete.
Select Save.
Restore user deleted.

Cause

Unable to restore the email address within the recently deleted section due to an existing email address or alias.

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Last updated 2023-10-02 UTC.