Unable to restore a user due to existing user aliases
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Problem
You are unable to restore a user due to an existing alias in the Admin console.
Environment
- Admin console
- User and Organizational Level Management
Solution
- Go to the Admin console.
- Search for the aliases described in the error by using the Search field.
- Select the account's name that contains the alias.
- Click on User Information.
- Scroll to the section Email Aliases.
- Click on Delete.
- Select Save.
- Restore user deleted.
Cause
Unable to restore the email address within the recently deleted section due to an existing email address or alias.
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Last updated 2023-10-02 UTC.
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