Manage a user's security settings
If the user is required to use 2-Step Verification with a security key:
- The user can't generate their own backup verification codes. An administrator needs to generate these codes and provide them to the user when needed.
- Once you generate codes for the user, the user's grace period for using these codes begins.
Search results for workspace unable to set up 2 step verification
Recover an account protected by 2-Step Verification
1:37Recover an account protected by 2 Step VerificationAbout 2-Step Verification and login challenges
5:05Secure your Google Workspace user accountsFix common issues with 2-Step Verification
Deploy 2-Step Verification
1:07Allow users to turn on 2 Step VerificationYou are an administrator of your nonprofit’s Google Workspace account but you are unable to log in to admin.google.com.