Unable to set up 2-Step Verification

Problem

You are unable to set up 2-Step Verification through the Admin console. You get the error below: 
You must activate 2-Step Verification for your own account before enforcing it for your organization.

Environment

  • Admin console 
  • Security

Solution

  1. Open the Admin console.
  2. Go to Security > Authentication > 2-Step verification.
  3. Select the desired Organizational Unit (by default is the top).
  4. Check the box named Allow users to turn on 2-Step Verification.
  5. Leave Enforcement as OFF.
  6. Click Save.

Cause

There was an attempt to enforce 2-Step Verification prior to the super admin setting it up.