Unable to switch a user's license between Google Workspace subscriptions
Stay organized with collections
Save and categorize content based on your preferences.
Problem
Unable to switch a user's license between Google Workspace subscriptions (with Partial Domain Licensing).
Environment
- Admin console
- Billing
- Partial Domain Licensing
Solution
- Open the Admin console.
- Go to Billing > Google Workspace Business Standard (or the subscription you would like to assign to the user).
- Click More.
- Select Purchase More Licenses.
- Follow the on-screen steps.
- Go back to the Admin console's home page, go to Users.
- Click the name (not the box next to it) of the user in question.
- Locate and expand (click) Licenses.
- Click Google Workspace Business Starter (or the existing edition) and select the edition related to the license that was just purchased.
- Toggle the license on.
- Click Save.
Cause
All licenses were already assigned so there was a need to purchase more.
Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.
Last updated 2023-10-11 UTC.
[{
"type": "thumb-down",
"id": "missingTheInformationINeed",
"label":"Missing the information I need"
},{
"type": "thumb-down",
"id": "tooComplicatedTooManySteps",
"label":"Too complicated / too many steps"
},{
"type": "thumb-down",
"id": "outOfDate",
"label":"Out of date"
},{
"type": "thumb-down",
"id": "samplesCodeIssue",
"label":"Samples / code issue"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]