Unable to upload files due to Drive items limit

Problem

When tryinh to upload files to your Drive, you get the live items limit error message: The limit for the number of items, whether trashed or not, created by this account has been exceeded.

Environment

  • Google Drive

Solution

You must remove items until they are under the limit.

Cause

A live item is any Google Drive item (examples: PDF, folder, Google Doc) that is either un-trashed or trashed. It is an item that users can interact with.