Unable to use domain for new Google Workspace account


How can you add a domain when you have encountered the error message This domain is already in use while signing up for Google Workspace account? This also may happen when adding it as a secondary domain, or user alias domain.


  • Admin console


  1. Use the Admin Toolbox to fill out this form to free up your domain and be able to use it with your new account: Domain in use contact form.
Note: Access to the domain's DNS settings is required or records section, as the process will requires to prove domain ownership to create a case for the Account Recovery team to further assist.


Another account currently uses the domain you want to register. Domains can only be linked to one Google Workspace account at a time.