Unlock a domain to transfer to a different register

Problem

How can you change contact information on the domain, when you're unable to update it due to the domain being managed by Google Domains directly?

Environment

  • Admin console
  • Google Domains Web UI
  • Domain Management

Solution

You would need to unlock the domain in order for Google Domains to manage the contact information directly, thus, it is recommended to follow the steps below: 
  1. In the Admin console, go to Accounts > Domains.
  2. Click the option labeled Manage domains.
  3. Right next to the name of the domain you want to unlock, you'll see an option labeled View details and click on it.
  4. Afterward, click on the option labeled Advanced DNS settings and access the partner's control panel based on the credentials you'll find there.
Depending on your domain host, the steps to unlock the domain might vary. Review the steps for each partner in this article.