Problem
How can you change contact information on the domain, when you're unable to update it due to the domain being managed by Google Domains directly?
Environment
- Admin console
- Google Domains Web UI
- Domain Management
Solution
You would need to unlock the domain in order for Google Domains to manage the contact information directly, thus, it is recommended to follow the steps below:
- In the Admin console, go to Accounts > Domains.
- Click the option labeled Manage domains.
- Right next to the name of the domain you want to unlock, you'll see an option labeled View details and click on it.
- Afterward, click on the option labeled Advanced DNS settings and access the partner's control panel based on the credentials you'll find there.