User configuration not being fetched by the browser

Problem

When configuring user policies, you notice they are not being fetched by the Chrome browser.

Environment

  • Google Chrome
  • ChromeOS
  • Chromebooks

Solution

  1. In the Admin console.
  2. Go to Devices > Chrome > Settings > Users & browsers.
  3. Choose the organizational unit where the affected user(s) is.
  4. Scroll down under Users & browsers settings.
  5. Enable for the policy Chrome management for signed-in users.

Cause

Policy Chrome management for signed-in users disabled.