User unable to get access a suspended account


User is unable to access their account, they receive a message that their account is suspended and to contact their administrator 


  • Gmail
  • Google Workspace account


  1. In the Admin console.
  2. Go to Menu > Directory Users.
  3. Above the Users list, click Add a filter and choose User status.
  4. Check the Suspended box and click Apply.
  5. In the Users list, hover over the suspended user and click More options Reactivate.
  6. To confirm, click Reactivate.


Users account suspended due to outgoing spam.