Problem
You created a user, however you wanted to add an email alias to an existing user instead.
Environment
- Google Workspace Business Starter subscription.
Solution
Alias can only be assigned during user creation.
- Remove the created user
- Open Admin console.
- Go to Menu > Directory > Users.
- Select the user that will be added as email alias to another user.
- Click Delete User.
- Add email alias to the existing user
- Open Admin console.
- Go to Menu > Directory > Users.
- Open the user settings page by clicking the user's name.
- On the left, under the user's name, click Add Alternate Emails.
- Click Alternate email and enter a name for the alias (the part of the address before the @ sign).
- (Optional) If needed, select a secondary domain.
Note: User alias domains do not show in the Domain menu. - (Optional) If you want to add more email aliases, repeat as needed.
- (Optional) If needed, select a secondary domain.
- Save.