Users are automatically sign out when Chrome browser closed

Problem

Users needs to sign in their Google Workspace account again every time they open Google Chrome browser

Environment

Windows, Mac, Chrome OS

Solution

  1. On your computer, open Chrome.
  2. At the top right, click More  > Settings.
  3. Click Privacy and security > Cookies and other site data. 
  4. Find Clear cookies and site data when you close all windows, toggle it off.
  5. Next to "Sites that can always use cookies," click Add
  6. Enter [*.]google.com
  7. Click Add.

Admin can configure cookies settings in Admin console in :

Devices -> Chrome -> Settings -> Users & browsers -> Cookies

and sign-in settings in:

Devices ->  Chrome -> Settings -> Users & browsers -> Browser sign-in settings

and Ephemeral mode

Devices -> Chrome -> Settings -> Users & browsers -> Force ephemeral mode
 

Cause

Cookies and site data is cleared every time the Chrome browser closes that cause the saved data like their Google Workspace account to be deleted.