Google Workspace Known Issues
For a user who is already using their account on a phone:
- The user goes to enroll in 2SV.
- For Google Prompt, they click Choose another option, and select Text message or voice call.
- They enter a phone number to receive a verification code.
Search results for workspace users listed as being under 18 are prompted to complete an sms verification on first login
Verify your domain to unlock features (for Gmail accounts)
Verify your domain to unlock features (for business email accounts)
Manage a user's security settings
Troubleshoot login challenges, 2-Step Verification, & sign-in issues
5:05
Secure your Google Workspace user accounts 192K views August 18, 2022Protect Google Workspace accounts with security challenges