Users outside the organization are unable to join Google Meet sessions

Problem

Users in your organization cannot join a Google Meet session when someone sends a link outside the organization.

Environment

  • Hangouts Meet

Solution

You must change the access settings in the Meet Safety Settings.

  1. In your Google Admin console.
  2. Go to Menu > Apps > Google Workspace > Google Meet. Requires having the Service Settings administrator privilege.
  3. Click Meet safety settings > Access.
  4. Choose an option to specify the meetings users in your organization can join.
  5. Select Any meetings, including meetings created with personal accounts.